Terms & data

Last updated for display purposes — refer to your account agreements for binding terms.

Our terms of data

We are Pictect Financial Group, the data controller. For questions, contact our Data Protection Officer using the details provided in your welcome pack or via support.

This statement explains how we obtain, use, and keep your personal data safe in relation to the Pictect Financial Group website (pictectfinance.com).

Your personal data is information which, by itself or together with other data we hold, can be used to identify you.

We are committed to keeping your personal information secure and to processing it in accordance with applicable data protection laws.

Types of data we may collect

The categories of personal data depend on how you use our services. If you become a customer, we will also use your data to administer the account, policy, or service you apply for, and you may receive additional privacy notices at onboarding.

Examples include:

• Full name and contact information (address history, email, telephone numbers)
• Date of birth or age for eligibility
• Financial details such as income and account information with other providers where relevant to an application
• Records of products and services, usage patterns, device data (e.g. IP address), and authentication data
• Biometric data where you enable features such as fingerprint or voice login
• Information from credit reference, fraud-prevention agencies, and public sources where permitted by law
• Family or household information where relevant to an application
• Education and employment details for credit and fraud checks

Where you provide data about other people, you confirm you have the right to do so and that you have shared this notice with them as appropriate.